客户服务人员主动处理客户投诉,要求做到( )。
A.对客户投诉不能推诿
B.主动、热情地对待客户的投诉
C.处理客户的投诉要恰当
D.鼓励客户投诉
E.处理客户的投诉要有效
正确答案是ABCDE
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