What does the author intend to show by citing the example of Starbucks?（ ）

What does the author intend to show by citing the example of Starbucks?（ ）

A.It takes time for consumers to accept new products.

B.Consumers' expectations can be shaped by business.

C.Providing tips for coffee-making can promote business.

D.Most consumers are ignorant about how to spend money.

正确答案是B