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客户对企业的设施、设备、人员等外在呈现出来的东西的要求属于

高老师2年前 (2024-03-25)客户服务管理(10421)11

客户对企业的设施、设备、人员等外在呈现出来的东西的要求属于

A.可靠度要求

B.有形度要求

C.响应度要求

D.同理度要求

正确答案是B

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