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高老师2年前 (2024-03-27)英语阅读（二）(00596)14
What can be damaging to customer relations?
A.Listening to your customer attentively.
B.Tuning the world out and the customer in.
C.Welcoming your customer in a friendly manner.
D.Talking to yourselfwhen you should focus on your customer
正确答案是D
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