服务性企业鼓励客户投诉,把客户的投诉看作是本企业宝贵的资源。这是企业授权行为的表现,即()
A.授予客户决策权
B.授予客户选择权
C.授予客户建议权
D.奖励客户
正确答案是C
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Write an outline: Read the following passage carefully and compose a “topic outline” for it.
The Human Brain
For centuries, people wondered about