通过过程的比较,发现隐藏在不同企业或不同部门市场营销绩效差异背后的关键因素,以便使企业的经营管理的效益和效率赶上或超过竞争对手的定点超越叫做( )
A.产品定点超越
B.过程定点超越
C.组织定点超越
D.战略定点超越
正确答案是B
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