If we were at fault we should bevery glad to allow you to return the damaged goods for credit, but in view of the fact that ourgoods were carefully packed byexperienced workmen and sent out in perfect condition, we are certain they were damaged throu

If we were at fault we should bevery glad to allow you to return the damaged goods for credit, but in view of the fact that ourgoods were carefully packed byexperienced workmen and sent out in perfect condition, we are certain they were damaged through careless handling while in transit.

如果是我们的错误，我们十分愿意让您将损坏的货物退换。但基于我们的货物都是由经验丰富的工人仔细打包后完好发送这一事实而言，我们肯定货物是在运输途中遭到损坏。