简述消费者自身的因素对消费者权益保障的影响。
消费者自身存在的某些弱点,为损害消费者权益事件的发生提供了可能性。消费者自身的因素主要包括:(1)消费者的权益观念及自我保护意识淡薄。(2)消费者的某些心理因素往往容易造成自身权益的损害。(3)消费者某些消费知识的缺乏。
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